Involvement in the drawing up of technical documents and deliverables, plus updates to existing documents in the client database for the purposes of various projects.
Monitoring of tests (Occurrence Analysis Report) and drawing up of test reports
Management and coordination of action taken for the purposes of various projects in order to ensure they progress (monitoring of tests, validation of documents, etc.)
Handling the updating of various documents within the requested lead times
Adherence to clients’ deadlines and setting milestones within the various stated technical support times